The True Metrix Meter is a reliable blood glucose monitoring system designed for accurate and convenient diabetes management, offering user-friendly features for daily glucose tracking.
1.1 Overview of the True Metrix Meter
The True Metrix Meter is a portable, user-friendly blood glucose monitoring system designed for accurate and reliable results. It features a compact design, easy-to-read display, and essential functions for daily glucose tracking, making it a practical solution for diabetes management.
1.2 Features and Benefits
The True Metrix Meter offers advanced features like fast test results, high accuracy, and a large memory capacity. Its benefits include user-friendly design, portability, and compatibility with the TRUE MANAGER AIR app, enabling seamless data management and effective diabetes control for users.
1.3 Intended Use and Target Audience
The True Metrix Meter is designed for self-testing blood glucose levels by individuals with diabetes. It is intended for personal use at home, aiding in effective diabetes management. The target audience includes people with diabetes, caregivers, and healthcare professionals seeking accurate and reliable glucose monitoring solutions.
Getting Started with the True Metrix Meter
Getting started with the True Metrix Meter involves unpacking, setting up the device, and pairing it with the TRUE MANAGER AIR app for seamless glucose monitoring. Follow the instructions carefully to ensure proper functionality.
2.1 Unboxing and Initial Setup
Unboxing the True Metrix Meter reveals the device, test strips, lancing device, and instructions. Begin by ensuring all components are present and in good condition. Insert the battery, set the date and time, and familiarize yourself with the device’s buttons and display. Proper setup ensures accurate readings from the start.
2;2 Setting Up the Meter: Date, Time, and Unit Preferences
Access the settings menu to configure the date, time, and unit preferences. Use the navigation buttons to set the correct date and time, ensuring accuracy for test result logging. Select your preferred glucose unit (mg/dL or mmol/L) based on your healthcare provider’s recommendations. Proper setup ensures precise and reliable glucose monitoring.
2.3 Pairing the Meter with the TRUE MANAGER AIR App
Turn on your True Metrix Meter and enable Bluetooth on your mobile device. Open the TRUE MANAGER AIR app, navigate to settings, and select “Pair Device.” Follow in-app instructions to complete pairing. Ensure a stable Bluetooth connection for seamless data syncing between the meter and app for accurate glucose tracking.
How to Use the True Metrix Meter
Turn on the meter, insert a test strip, and obtain a blood sample. Apply the sample to the strip, and the meter will automatically read and display your glucose level.
3.1 Preparing for a Blood Glucose Test
Gather your True Metrix meter, test strips, and lancing device. Wash your hands with soap and warm water. Turn on the meter, insert a test strip, and ensure the device is ready for use. Prepare your finger with a lancet, following proper technique for a comfortable test experience. Always follow the manual’s guidelines for accurate results.
3.2 Conducting the Blood Glucose Test
Turn on the True Metrix meter and insert a test strip. Prick your finger with the lancing device to obtain a blood sample. Gently touch the test strip to the blood drop until it absorbs. The meter will automatically detect the sample and display your blood glucose result within seconds for accurate monitoring.
3.3 Reading and Interpreting Test Results
The True Metrix meter displays your blood glucose level on its screen. Check if the result falls within your target range. An upward or downward arrow may indicate high or low levels. Record the reading for tracking trends. If results are unusual, retest or consult your healthcare provider for guidance and adjustments.
Test Strips and Accessories
True Metrix test strips and accessories are essential for accurate blood glucose monitoring. Use only genuine strips and lancets to ensure proper function and reliable results. Always store them in a cool, dry place to maintain effectiveness.
4.1 Handling and Storing Test Strips
Handle test strips with care to avoid damage. Store them in a cool, dry place, away from direct sunlight and moisture. Use only genuine True Metrix test strips for accuracy. Do not open the vial until ready to use. Keep strips in their original vial with the cap tightly closed; Never use expired strips; check the expiration date on the vial before testing.
4.2 Using the Lancing Device
Use the lancing device to obtain a blood sample for testing. Ensure the device is clean and only used by one person to maintain hygiene; Replace the lancet after each use to prevent infection. Store the lancing device in a safe, dry place, and follow the manufacturer’s instructions for proper handling and disposal. Always use genuine True Metrix lancets for optimal performance and accuracy.
4.3 Importance of Using Genuine True Metrix Accessories
Using genuine True Metrix accessories ensures accurate test results and optimal performance. Non-genuine products may cause errors or inconsistent readings. Genuine accessories are designed to work seamlessly with your meter, maintaining reliability and longevity. Using unauthorized products may void your warranty and compromise your health data. Always choose authentic True Metrix supplies for precise glucose monitoring and to maintain meter functionality.
Maintenance and Cleaning
Regular cleaning and proper maintenance of the True Metrix Meter ensure accuracy and longevity. Use a soft, damp cloth to wipe the meter, avoiding harsh chemicals. Proper care prevents damage and ensures reliable performance for consistent blood glucose monitoring.
5.1 Daily Cleaning of the Meter
Daily cleaning ensures the True Metrix Meter functions properly. Use a soft, damp cloth to gently wipe the exterior and display. Avoid harsh chemicals or abrasive materials, as they may damage the screen or harm the device’s electronic components. Regular cleaning prevents contamination and maintains accuracy in blood glucose readings for optimal diabetes management.
5.2 Deep Cleaning and Disinfecting
For deep cleaning, use a soft cloth dampened with 70% isopropyl alcohol. Gently wipe the meter’s exterior, paying attention to ports and buttons. Avoid soaking the cloth to prevent moisture ingress. This process ensures the removal of contaminants and maintains the device’s accuracy and hygiene for reliable blood glucose monitoring over time.
5.3 Battery Maintenance and Replacement
Turn off the meter, then remove the battery cover. Use a lint-free cloth to wipe the compartment. Replace the battery with a new one of the same type, ensuring correct polarity. Avoid mixing old and new batteries. If the meter requires calibration after replacement, follow the on-screen instructions carefully to maintain accuracy.
Troubleshooting Common Errors
Identify and resolve common errors by referencing the user manual or contacting customer support for assistance with specific issues like “E-3” errors or connectivity problems.
6.1 Identifying Error Messages
Error messages on the True Metrix Meter, such as “E-3” or “LO,” indicate specific issues like faulty test strips or connectivity problems. Refer to the user manual for code meanings and troubleshooting steps. If unresolved, contact customer support for further assistance to ensure accurate glucose monitoring and maintain device functionality effectively.
6.2 Resolving Common Issues
Common issues like error codes or connectivity problems can be resolved by restarting the meter or re-pairing it with the TRUE MANAGER AIR app. Ensure test strips are genuine and undamaged. Clean the meter regularly and check for software updates. Refer to the manual for specific error code solutions to maintain accurate readings.
6.3 When to Contact Customer Support
Contact customer support if error messages persist, the meter is damaged, or you encounter unresolved connectivity issues. Reach out for assistance with complex troubleshooting or repairs. Customer support is available to address technical difficulties and ensure your True Metrix Meter functions accurately for reliable blood glucose monitoring;
Data Management and Connectivity
The True Metrix Meter seamlessly connects to the TRUE MANAGER AIR app, enabling easy data uploads, syncing with healthcare providers, and managing your test history efficiently for comprehensive diabetes care.
7.1 Uploading Test Results to the TRUE MANAGER AIR App
To upload test results, ensure Bluetooth is enabled on your device. Open the TRUE MANAGER AIR app, select the meter option, and follow in-app prompts to sync. The app will automatically store results for easy access and tracking, ensuring comprehensive management of your glucose data.
7.2 Syncing Data with Your Healthcare Provider
The TRUE MANAGER AIR app allows seamless sharing of test results with healthcare providers via email or secure portals. This facilitates personalized advice and treatment adjustments, ensuring better diabetes management and care coordination. Data can be exported in standard formats for easy sharing and analysis.
7.3 Managing Your Test History
The TRUE MANAGER AIR app stores and organizes your test results, allowing easy access to your glucose history. You can view trends, filter data, and generate reports. This feature helps in tracking progress, identifying patterns, and making informed decisions for effective diabetes management.
Safety Precautions
Handle the True Metrix Meter with care to avoid damage. Avoid extreme temperatures and aerosol exposure; Use only genuine accessories to ensure safety and accurate results.
8.1 Proper Handling of the Meter
Handle the True Metrix Meter with care to avoid damage. Avoid exposing it to extreme temperatures or surfaces that are too hot to touch. Keep it away from aerosol sprays and ensure it is stored in a clean, dry environment. Always use genuine True Metrix accessories for optimal performance and safety.
8.2 Disposal of Used Test Strips and Lancets
Dispose of used test strips and lancets responsibly. Use a puncture-proof container for lancets to prevent injury. Test strips can be discarded in regular trash but should be placed in a sealed bag to maintain hygiene. Proper disposal helps protect the environment and prevents potential biohazard risks.
8.3 Safety Guidelines for Meter Usage
Handle the True Metrix Meter with care to avoid damage. Avoid exposure to extreme temperatures, moisture, or direct sunlight. Keep the meter away from aerosol sprays and chemicals. Ensure the device is used only as instructed to maintain accuracy and safety. Regularly check for wear and tear to ensure optimal performance.
Warranty and Customer Support
The True Metrix Meter is backed by a limited warranty covering manufacturing defects. For inquiries or issues, contact customer support at 1-800-803-6025 or visit the manufacturer’s website.
9.1 Understanding Your Meter’s Warranty
The True Metrix Meter is covered by a limited warranty that protects against manufacturing defects. The warranty period varies by region and typically covers repairs or replacements for defective units. For details, refer to the warranty card or contact customer support at 1-800-803-6025 for assistance.
9.2 Contacting Customer Support
For assistance, contact True Metrix customer support at 1-800-803-6025, available 24/7. Representatives are ready to address questions, troubleshooting, or warranty inquiries. Visit the official website for additional support resources and FAQs to resolve issues promptly and effectively.
9.3 Finding Authorized Service Centers
To locate authorized service centers, visit the TRUE MANAGER AIR app or the manufacturer’s official website. Use the “Service Locator” tool for nearby options. Contact customer support at 1-800-803-6025 for assistance in finding certified centers, ensuring genuine parts and proper servicing for your True Metrix Meter.
The True Metrix Meter is an effective tool for managing diabetes, offering accurate and easy-to-use features. Regular use and proper maintenance ensure optimal performance and health monitoring.
10.1 Summary of Key Points
The True Metrix Meter is a highly effective blood glucose monitoring system, offering accurate readings, a user-friendly design, and seamless connectivity with the TRUE MANAGER AIR app. Proper maintenance, regular testing, and adherence to guidelines ensure optimal performance and reliable results for diabetes management.
10.2 Encouragement for Regular Use and Proper Maintenance
Regular use of the True Metrix Meter ensures consistent blood glucose monitoring, helping you manage diabetes effectively. Proper maintenance, including daily cleaning and replacing batteries, prolongs the meter’s life and accuracy. Stay committed to your health by following the guidelines and using genuine accessories for reliable results.
References
References include the manufacturer’s website, TRUE MANAGER AIR app support page, McKesson TRUE METRIX PRO instructions, and additional guides for comprehensive understanding and troubleshooting.
11.1 Manufacturer’s Website and Resources
The manufacturer’s website provides official guides, troubleshooting tips, and detailed product information for the True Metrix Meter. Users can access downloadable manuals, FAQs, and customer support contacts directly from the site, ensuring accurate and reliable assistance for optimal device usage and maintenance.
11.2 Additional Reading and Guides
Additional guides and resources include instructional videos, user forums, and detailed troubleshooting tutorials. These materials offer in-depth insights into advanced features, error resolution, and optimal usage of the True Metrix Meter, helping users maximize its functionality and maintain accurate blood glucose monitoring over time.